Sharing information with litigant is one solution to engender confidence and trust.
A client to your relationship is expert. Nevertheless, to produce trust, you should acknowledge which you see them as a person, not only as being a paycheck. As an example, show your customer by asking how his or her children are doing (if you know that the client is a parent) (MBO Partners, 2018) that you are interested in them.
Sharing information with a customer is just one option to engender confidence and trust. This might consist of trying to explain to your customer everything you did, why you made it happen, and exactly what led one to make decisions that are certain. Maintain your customer informed (MBO Partners, 2018).